For guests with medical, dietary or other special needs, Holland America has a thorough FAQ regarding the subject. Passengers with such needs should submit a Special Requirements Information (SRI) form. (You’ll need your HAL booking number to complete the form.)
NOTE: guests with non-life threatening dietary restrictions should contact the Ship Services Department at 1‐800‐541‐1576 and ask them to add that information as a note in your booking.
You must submit special needs requests directly to HAL, as they must handle them directly. JoCo Cruise cannot process these requests.
For detailed information on accessibility of shore excursions, HAL strongly recommends contacting their Shore Excursions Department prior to embarkation at 1-888-425-9376 (or locally at 206-626-7320) or visiting the Shore Excursions Office on board.