What is this “JoCo Cruise” thing?
A cruise? I dunno. I don’t think I’m a “cruise person”/I hate the sea, and everything in it.
Why a West Coast departure this year?
What kind of entertainment can I expect?
Are we taking over the whole ship?
Are kids allowed?
Are there age restrictions for passengers?
What are the benefits of booking a Suite?
How and when can I book my cruise?
Can I book the cruise directly with Holland America Line/through a third-party travel site/from a shady guy in a van in a back alley?
Oh my gosh, this is so expensive!
What’s included in the JCC2017 all-in-one price?
What’s NOT included with the cruise price? How are they going to “get me”?
Are there any discounts available?
Are there discounted rates available for children and infants?
If I make a deposit first, and pay my balance later (like in a few days), can I still get the “Pay in Full” discount?
Can I attend only one/a few events—or no events, just be on the ship—at a discounted rate?
If I book a cabin and later reduce my occupancy, what happens to my discounts?
Can I pay for Joco Cruise 2016 cruise all at once/in installments?
I want to reserve a room for more than one person, but haven’t found all my roommates yet. How should I handle that during booking?
Where can I go to find roommates?
Can my roommate(s) and I pay separately?
Can someone else pay for some/all of my trip?
Is there an extra charge for a single-occupancy room?
Are accessible staterooms available for people with disabilities?
What is an “Interior Guarantee” or “Outside Guarantee?”
What Is your cancellation policy?
What is your cancellation policy regarding the Zika Virus?
Am I allowed to make changes to my booking—add/drop passengers, change passenger names, etc.?
Can I “downgrade” my booking (e.g., book a Verandah cabin now, then switch to an Interior later)?
What about trip insurance?
Oh no: you’re completely sold out/you’re out of the cabin type I want! Is there a wait list I can join?
What are your Terms and Conditions?
When should I get into San Diego?
Can I get help finding hotel accommodations before and/or after the cruise? How about flights to San Diego?
Okay, I have booked my cruise; what do I need to know to get prepared?
How will the concerts and events work?
Which dinner seating will I get?
What happens if I lose my wristband/item/badge/talisman?
Can I ask you to acknowledge my/my spouse’s/my friend’s birthday/anniversary during a show? Can I propose to my significant other during a show? How about over the ship’s PA?
Is this a good opportunity to corner a Famous Person and talk to him/her for three hours about my movie idea where he/she plays a kind of nerdy superhero with the power to read through walls?
Will there be official autograph sessions? If not, is it cool to ask for autographs?
I have special dietary needs. Can they accommodate me?
What is your smoking policy?
Will I be able to access the internet?
Will Twit-arr be availabe?
The JoCo Cruise Code of Conduct
How do I log in to my user account?
I forgot the password to my user account!
How do I fill out or edit my own personal information from within my user account?
How do I fill out or edit a cabin-mate’s personal information from within my user account?
How do I change a “TBD Guest” on my reservation into a real passenger?
How do I invite a cabin-mate to the user account system for the first time?
How can I resend my cabin-mate an invitation to create their own user account?
I have received my user invitation link — how do I fill out my information?
How can I make a payment towards my booking?
How can another passenger in my booking submit payments?
How can I add a passenger to my reservation?
How can I delete a passenger from my reservation?
How can I move a user account from one passenger to another?
I’m trying to connect my user account from many years ago and it’s not working! Help!
Something in my Booking Charges list doesn’t look correct. (i.e. a discount is missing, I’m billed for the wrong cabin type, etc.). What should I do?
Why isn’t my guest getting emails about our booking?